Privacy Policy

Stadshotel Ootmarsum, located at Westwal 1 7631BM Ootmarsum (NL), is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
City hotel Ootmarsum
Westwal 1
7631 BM Ootmarsum
Tel: +31 541 291728
E-mail: info@stadshoteloormarsum.nl
www.stadshotelootmarsum.nl

Personal data that we process
Stadshotel Ootmarsum processes your personal data because you use our services and / or because you provide them yourself. Below you will find an overview of the personal data that we process:

First and last name
Gender
Address details
Telephone number
E-mail address
Information regarding your reservation: such as arrival and departure dates, any preferences and / or dietary requirements.

Special and / or sensitive personal data that we process
Does not apply.

When will your data be collected?
When making your reservation
At check-in, check-out and payments
During your stay (such as security footage)
When using our bar and / or restaurant
In case of complaints or complaints
With third parties such as: Tour operators, Travel organizations, GDS reservation systems, Online travel Agencies.
Minors
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@stadshotelootmarsum.nl and we will delete this information.

For what purpose and on what basis do we process personal data
Stadshotel Ootmarsum processes your personal data for the following purposes:

- To be able to provide our services to you
- To comply with our administrative legal obligations
- Handling your payment
- Sending our newsletter and / or advertising brochure
- To be able to call or e-mail you if necessary to provide our services to carry
- informing you about changes to our services and products
- for goods and services with you to deliver
- Stadshotel Ootmarsum also processes personal data if we are obliged to do so by law, such as data that we need for our tax returns.

Automated decision-making
Stadshotel Ootmarsum does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Stadshotel Ootmarsum).

Store data
Stadshotel Ootmarsum does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the retention period prescribed by Dutch law and regulations of a maximum of 7 years.

Sharing of personal data with third parties
Stadshotel Ootmarsum will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Stadshotel Ootmarsum remains responsible for these processing operations.

Cookies, or similar techniques, that we use
Stadshotel Ootmarsum only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Stadshotel Ootmarsum and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@stadshotelootmarsum.nl. To ensure that the request for access has been made by you, we ask you to enclose a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Stadshotel Ootmarsum would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons We will respond to your request as soon as possible, but within four weeks. Stadshotel Ootmarsum would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons We will respond to your request as soon as possible, but within four weeks. Stadshotel Ootmarsum would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Stadshotel Ootmarsum takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us by telephone: 0541-291728 or by email: info@stadshotelootmarsum.nl